Gelagen Official Website › Refund Policy
The procedureGelagen Refund Policy
Prepared by the Gelagendaily Editorial Desk · medical review by Dr. Chesahna Kindred, MD, MBA, FAAD · last revised
A refund on a Gelagen order starts with a call to order support on order support (number in the footer) with the order ID, inside 60 days of the purchase date. The bottles then go back by post with your name, email and order ID inside the parcel. Return postage is the buyer’s, and tracked postage is worth the few dollars.
This page covers the four steps of a Gelagen refund, where the parcel goes, how long the money takes, and what is not covered.
How a Gelagen refund works, step by step
Four steps, in order, and the first one is not optional.
Calling first is what gets the return recorded against your order. A parcel that arrives without having been announced takes longer to match and longer to credit.
Ring order support before posting anything
Have the order ID from the confirmation email in front of you, call order support and ask to return. The desk gives you the returns address and says what the parcel needs.
Pack a note with the bottles
A sheet carrying your full name, the order’s email address and the order ID. Bottles that arrive with no note cannot be matched to anyone.
Send it tracked
You pay the return postage. Hold on to the tracking number until the money is back; nothing else proves the parcel arrived.
Look for the money
Within 3 to 5 business days of the return being credited the refund is sent, and the card shows it 5 to 10 days after that.
Where to post a Gelagen return
One address, and it is not the office address.
Returns: 450 Park Avenue, Floor 5, New York, NY 10022, USA.
The office at 1700 Broadway, Floor 28, New York, NY 10019, USA is the trading address and returns sent there have to be forwarded, which adds a week to something already on a clock. Put a sheet inside the parcel with your full name, the email address on the order and the order ID: a box of bottles and nothing else cannot be matched to a buyer.
How long a Gelagen refund takes
Two clocks, one after the other.
Once the returned parcel is credited, the refund leaves this desk within 3 to 5 business days, and the card issuer then needs 5 to 10 more days to show it. Plan on two to three weeks from the day the bottles go in the post.
Keep the tracking number until the money lands. It is the only evidence that the parcel arrived, and an untracked parcel that goes missing cannot be credited to anyone.
What the Gelagen refund policy covers
Plainly, so there is nothing to discover later.
It covers orders placed through this website, inside 60 days of the purchase date. The seller also asks for at least thirty days of use before a claim, which is quoted in full on the guarantee page.
It does not cover bottles bought from another source, because those cannot be matched to an order here. Return postage is the buyer’s cost in every case.
Who publishes this Gelagen page?
Four claims about how this website is written, chosen because a sceptical reader can audit every one of them in ten minutes:
- The bottle is the source. The four label lines, the thirteen amounts and the serving instruction come from the printed label and the supplier’s own artwork. Prices come from the seller’s order page, read on a stated date, rather than from a review column.
- Where two sources differ, both are shown. The seller’s sales page and its bottle artwork do not agree on everything, and the guarantee answer does not quite agree with itself. Each of those is printed with the wording quoted and the source named, once, on the page whose job it is.
- Sources are real and linked in the sentence. Every study cited here was confirmed against its own record before it was written down, and every government page was opened and checked by its title rather than assumed.
- Corrections change the date. Send it to the website desk (the address is in the footer) and the revision date at the foot of the page moves forward.
We earn when you buy. Gelagendaily is the USA Authorized Gelagen Retailer named at the top of this page, and this website makes money on orders placed through it. That is exactly why the three-star reviews, the two-bottle shipping charge and the thirty-day condition inside the sixty-day guarantee are all on it: those are the places where our interest and yours pull apart, and you should be able to watch us choose.
For an order already placed -- where the parcel is, a new address, a cancellation, a refund -- call order support, whose number is printed in the footer. That line takes no orders. Every purchase on this website starts at the seller’s checkout, reached from the pricing page.
Before you decide. The pages that settle most questions about this gummy: the two reference guides on reading and choosing a skin, hair and nails label and the desk’s five articles, from the 5,000 mcg of biotin to how long the wait really is.
Order Gelagen on the official website
60 days from the date of purchase, with the procedure set out above before you buy rather than after.
$79 down to $49 a bottle · money back for 60 days after you buy
Order Gelagen On The Official WebsitePaid at the seller’s checkout · 60-day money-back guarantee · lot GEL-26/GE-6615