Gelagen Official Website › Contact
Getting hold of usContact The Gelagen Desk
Two contacts, and only one of them can see an order. Order support on +1 (302) 200-3480 handles tracking, changes, cancellations and refunds, with the order ID. The website address, [email protected], handles pages, corrections, privacy and press, Monday to Friday, and cannot look up an order.
This page covers which Gelagen contact does what, the office and returns addresses, and two forms for the things that are not urgent.
The two Gelagen contacts, and what each one does
Pick by what you need rather than by which is quicker to find.
Order support on +1 (302) 200-3480 is the line for anything attached to an order: tracking, a change, a cancellation, a refund, or matching a bottle to the lot it shipped from. Have the order ID from your confirmation email ready.
[email protected] is the website desk, Mon–Fri 9:00am–5:00pm ET. Pages, typos, corrections, privacy questions and press. It has no access to the order system at all, so an order question sent there only loses a day.
There is no separate sales email address. The supplier directs order questions to the phone line and to the seller’s own contact page, so none is listed here.
| If you want to | Use |
|---|---|
| Track an order or change one | Order support, +1 (302) 200-3480 |
| Cancel an order | Order support, +1 (302) 200-3480 |
| Start a refund inside the window | Order support, +1 (302) 200-3480 |
| Match a bottle to an order | Order support, +1 (302) 200-3480 |
| Report a mistake on a page | [email protected] |
| Ask about privacy or press | [email protected] |
The Gelagen office and returns addresses
One is where this desk trades and one is where a parcel gets opened, and posting to the wrong one adds about a week to a refund already on a clock.
Office: 1700 Broadway, Floor 28, New York, NY 10019, USA. This is the trading address and is not where returns go.
Returns: 450 Park Avenue, Floor 5, New York, NY 10022, USA. Call order support before posting anything, and put your full name, the email address on the order and the order ID on a sheet inside the parcel. The procedure is on the refund policy page.
Two Gelagen forms for the things that can wait
Both reach the website desk rather than order support.
If it is attached to an order and it is urgent, use the phone line instead.
Who publishes this Gelagen page?
Four claims about how this website is written, chosen because a sceptical reader can audit every one of them in ten minutes:
- The bottle is the source. The four label lines, the thirteen amounts and the serving instruction come from the printed label and the supplier’s own artwork. Prices come from the seller’s order page, read on a stated date, rather than from a review column.
- Where two sources differ, both are shown. The seller’s sales page and its bottle artwork do not agree on everything, and the guarantee answer does not quite agree with itself. Each of those is printed with the wording quoted and the source named, once, on the page whose job it is.
- Sources are real and linked in the sentence. Every study cited here was confirmed against its own record before it was written down, and every government page was opened and checked by its title rather than assumed.
- Corrections change the date. Write to [email protected] and the review date at the foot of the page moves forward.
We earn when you buy. Gelagendaily is the USA Authorized Gelagen Retailer named at the top of this page, and this website makes money on orders placed through it. That is exactly why the three-star reviews, the two-bottle shipping charge and the thirty-day condition inside the sixty-day guarantee are all on it: those are the places where our interest and yours pull apart, and you should be able to watch us choose.
Order support on +1 (302) 200-3480 handles tracking, changes, cancellations and refunds. It is not a sales line, and this website never presents it as a way to place an order: orders go through the checkout on the pricing page only.
Order Gelagen on the official website
Order support on +1 (302) 200-3480 once you have ordered, and 60 days from the date of purchase to change your mind.
$49 to $79 a bottle · 60 days from the date of purchase
Order Gelagen On The Official WebsitePaid at the seller’s checkout · 60-day money-back guarantee · lot GEL-26/GE-6615